The Short Version: If you're seeking a distinctive engagement ring or unique anniversary gift, Leibish & Co. features a strong stock of top-notch, colorful, and conflict-free diamonds and gems. The family-run company might running online since 1998 with a personal touch containing obtained repeat company from around the world. Leibish & Co. makes it easy to get free stones or perhaps to use the cost-free "Design your own personal" instrument to take your perfect little bit of jewelry your. With many years of experience and good craftsmanship under their strip, Leibish & Co. is found on the verge of growing its stock to watches and other extras. Share
When Leibish Polnauer launched his first on the web diamond business in 1998, it took almost a full time to upload a single image and explanation to their website â but he had been a visionary whom noticed prospective inside the fledgling realm of ecommerce. "as he views the possibility in a notion, he'll fit everything in within his capacity to advance with it," said Benji Margolese, Director of information Marketing for Leibish & Co.
Leibish developed a successful, family-run process together with partner and children offering in leadership roles. They usually have expanded a fruitful internet business with practices positioned across the world. Leibish & Co. is actually a leader in distinctive colored expensive diamonds and gems which are difficult to get in other places. Its diamonds are also conflict-free, that is a key point for all customers.
"men and women arrive at us because they look for one thing a tiny bit various, anything a bit more special than what everybody else has," Benji stated.
While Leibish & Co. offers top-notch traditional diamonds, the company focuses primarily on colourful, distinctive jewellery. When questioned exactly why the business provides such a higher buyer return rate, Benji quickly pinpoints why.
"It's a mixture of outstanding services and products, great solution, and precious jewelry designed toward highest amounts of excellence," the guy said. "The precious jewelry we make just isn't your daily, mass-produced type of item. Each piece is tailor-made to completely fit the diamond or gemstone selected by customer."
A family group Affair With private Service
Leibish & Co. is a true household company, with Leibish's nearest and dearest playing essential roles inside business.
Leibish serves as creator and President associated with business, while their partner, Rosi, is the business' Activities Manager. Their own eldest daughter, Chavi, serves as top honors Jewelry Designer â and is a massive duty since custom jewellery makes up significantly more than 50% of company's company, Benji said.
Leibish's eldest child, Yossi, will be the CEO of Leibish & Co. Another son, Shmulik, that is a graduate in the Gemological Institute of The usa, could be the main Diamond Buyer when it comes down to organization. "Shmulik is actually, actually, certainly one of many talented tone diamond experts in the industry," Benji stated.
Leibish's child Itzik could be the organization's COO and operates the ny company on Fifth Avenue. Yoni, who's the youngest of Leibish's five young ones, will be the company's CFO.
"as among the longtime people in the team, I am able to tell you that, even though there is not any relation, they consider me, as well as others, part of their family," Benji stated. "We bring our own expertise into the company, but interact to regularly develop the firm."
Customers are also addressed like family at Leibish & Co., where the business invests power into private solution and product sales. "if you've ever addressed one specific broker, as an example, this is the same individual you are going to constantly deal with, whatever you are calling or creating in approximately," Benji stated. "do not trust passing clients around to various divisions when they've a question or specific concern they want to handle."
Customers result from throughout the World
Leibish has actually multiple several types of customers: you can find buyers, just who mainly shop through the site, merchants, and those when you look at the trade company, exactly who typically check out the organizations main offices in ny, Israel, and Hong Kong.
Almost all of Leibish & Co.'s clients are through the united states of america. The then most well known audience is actually Canada, followed closely by great britain, Australia, Hong Kong, additionally the rest of European countries.
Clients at every level of life shop at Leibish & Co., though nearly all are between your ages of 35 and 54, Benji said. Furthermore, the firm garners roughly 300,000 site visits each month â and keeps the majority of its clients coming back again.
"with well over a 70% return client rating, we remain one of the most popular organizations within our market," the guy stated.
Colourful Diamonds & Gemstones With a "Design Your Own" Option
Leibish & Co. stocks top-quality precious jewelry, but keeps inventory versatility, especially for web customers, Benji stated. The company carries countless free expensive diamonds and valuable gemstones, but their important goods are personalized precious jewelry productions.
"We keep extreme collection of multicolor diamond and gemstone jewelry, with many associated with the rarest hues actually ever seen," the guy stated. "we're acknowledged best by all of our bread-and-butter products â yellowish diamond and green diamond wedding bands. But we sell expensive jewelry of virtually every color, and priceless gems â including sapphires, emeralds, and rubies. We sell jewelry crafted with colorless expensive diamonds, too, but our expertise is within the world of tone."
For clients that anything planned and require help making it a real possibility, Leibish & Co. provides a "Design your personal" jewelry instrument, which Benji said is actually the most popular item.
"normally, when shopping for a special piece, folks typically wish particular stones and setting types they've currently fallen deeply in love with," he said. The "Design your" instrument makes it possible for customers to build an item with the rock, establishing, and material of these option.
"It allows them to deliver their particular ambitions to life â with our knowledge in design," Benji informed you.
Add-ons & New Online Tools available for Leibish & Co.
As it appears toward the long run, Leibish & Co. is slowly shifting toward higher-ticket things and product variety. The organization seems comfortable branching over to new products considering the devotion and passion it pertains to most appropriate the recent creations.
"we've mentioned presenting lots of add-ons â particularly luxury watches, handbags, as well as pencils," Benji stated. "But we chose to hold back until we first perfected the primary distinct item, basically expensive jewelry."
Leibish & Co. can be researching to continue mastering the well-known web site, as well. A good way it intends to enhance the online experience is through presenting enhanced real life functions, that will offer digital customers a lot more of an in-store knowledge.
As a business featuring its roots in colourful expensive diamonds and e-commerce, Leibish & Co. will continue to innovate in a traditional sector which views modification just like the different, perhaps not the guideline.